ZCZC
BSS-25
GP-EREGISTRATION-CUSTOMER
GP introduces e-Registration for customers
DHAKA, Sept 4, 2018 (BSS) – Grameenphone today officially introduced e-
Registration service for the customers in an effort to further digitalize its
services.
e-Registration removes the need to fill up any paper-based Subscriber
Application Form (SAF) and introduced a paperless SIM registration process.
Under the new process a customer needs only to share his/her name, ID
number, date of birth, present address and fingerprint with the retailer when
purchasing a new SIM. The process is expected to further strengthen the
security of customers’ personal information.
BTRC Director General (System & Service) Brig Gen Shahriar Ahmed Chowdhury
was present as the chief guest at the inaugural ceremony at GP Lounge in
city’s Gulshan.
GP Deputy CEO Yasir Azman and Chief Corporate Affairs Officer Mahmud
Hossain, among others, were also present on the occasion.
Initially, the e-Registration process will be applicable for new SIM sales
only. Gradually the process will also be applicable for ownership transfer
(Consumer, Corporate), dual claims, death case settlements, MNP, and address
updates, etc.
The whole process is free of cost for the customer. However, the price of
a new connection or any relevant service charges will be applicable. In case
of biometric information (Date of Birth/Fingerprint) mismatch against
NID/Smart card, the new SIM will not be activated and registered.
BSS/PR/MAK/SSS/1819 hrs