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Sun, sand and a workforce shortage at Hungary’s popular lakeside resort
SIOFOK, Hungary, Aug 30, 2018 (BSS/AFP) – With its inviting turquoise
waters, white sandy banks, picturesque mountainous landscapes and resort
towns, Hungary’s Lake Balaton has plenty for tourists to write home about.
But a labour shortage exacerbated by low salaries and Hungary’s anti-
immigration policies is making life difficult for the lake’s tourism
industry.
Already popular under communism, visitors still flock in increasing
numbers to central Europe’s largest lake to soak up its warm summer climate
and enjoy the beaches, bars and eateries, as well as locally produced wines.
But that’s proving a headache for restaurant and hotel owners, who
struggle to find workers, as unemployment in Hungary is historically low at
3.6 percent, while nationalist firebrand Prime Minister Viktor Orban is
strongly against immigration.
“It’s impossible to find a gardener, or a waitress or a cook,” said Balazs
Banlaki, the owner of Kali-Kapocs, a restaurant nestled in the hills of
Mindszentkalla on the northern shore of the lake, which lies about 80
kilometres (50 miles) southwest of the capital, Budapest.
Banlaki usually needs about 10 employees to run his restaurant, which he
only opens during the summer months, but he has to do more and more himself.
“Before each new season, we repaint the restaurant, but even for that kind
of work, it’s me who takes up the brush now,” he told AFP.
– ‘Young people don’t stay’ –
With a national average salary of less than 530 euros ($610) per month and
half a million people having left the country to work in western Europe over
the past decade, Hungary lacks workers.
Despite having one of the lowest fertility rates in the OECD (Organisation
for Economic Co-operation and Development) and a population currently of less
than 10 million, its government has not heeded appeals from businesses to
open its borders to qualified workers.
Banlaki recalled how last year he could only offer drinks, coffee and
sandwiches because he could not find a cook.
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After raising salaries, he is glad to have at least a handful of workers
this year.
“But even when we find someone, there is a high chance that he or she will
quit again quickly. With festivals, holiday plans with friends and other
occasions, young people don’t stay. I don’t dare to criticise our workers for
fear they will just leave,” he said.
On the other side of the lake — known also for its big beach parties and
discotheques — the high-end Plazs Siofok beach complex that can hold close
to 10,000 people faces similar challenges.
“We advertise (job openings) everywhere and all the time… The lack of
qualified workers is a constant problem,” manager Erzsebet Mazula said.
– Online check-in? –
Due to its trendy image — with numerous restaurants, an outdoor gym,
beach bars and a concert stage drawing Hungary’s best DJs and singers —
Plazs Siofok can attract student workers, Mazula said.
“They are certainly not professionals, but we train them before the season
starts. Being involved and friendly and smiling is more important than
knowing how to make complicated cocktails,” she told AFP.
“But even with this system, you can see there are not enough waiters and
waitresses to serve our clients.”
At Siofok, mother-of-two Petra Lisztes, 39, said they spent several weeks
at the lake every year and she had noticed that many of the small food and
drinks stands had remained shut this time and that service in restaurants was
slower.
The problem extends far beyond Lake Balaton.
Seen as a relatively cheap holiday destination, the number of tourists to
Hungary has climbed seven percent this year so far, according to official
data released by the KSH Hungarian Central Statistical Office, after already
reaching a record 29.5 million hotel overnight stays last year.
To compensate for a lack of workers, several Budapest hotels have started
to simplify reception services inspired by airline companies’ online check-in
systems.
But the problem is hard to solve for jobs that require expertise, such as
cooks, head waiters and waitresses or managers.
Seeking to offer a solution, the government is trying to convince
pensioners to return to work by exempting them from having to pay social
contributions and capping taxes at 15 percent.
Since last year, Budapest has permitted workers from neighbouring non-EU
countries Ukraine and Serbia to work in Hungary for up to 90 days without a
work permit.
But, so far, the measures have failed to solve the shortage.
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