Zimbabwe’s central bank eases ban on mobile cash payouts

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HARARE, Oct 3, 2019 (BSS/AFP) – Zimbabwe’s central bank on Wednesday eased
a ban it had imposed two days earlier on cash transactions involving mobile
money services.

Years of economic crisis have left the country short of banknotes and
commercial banks have had to ration cash withdrawals.

As a result, many people use their cellphone to carry out electronic
financial transactions — and when they need cash, often go to the office of
their mobile phone provider where they can get banknotes in exchange for a
hefty commission.

On Monday the Reserve Bank of Zimbabwe shut down cash transfers via mobile
money services.

It accused “some economic agents” of illegally exploiting the facility by
charging exorbitant commissions — often more than 40 percent.

But in a statement on Wednesday, the bank said it had boosted its
monitoring mechanisms to prevent the “abuse of payment system” and had re-
established the service.

However, it imposed a cap on the maximum cash withdrawal, at ZWL$100
(about US$6.6).
The country’s largest mobile phone operator Econet, which has 10.5 million
people using money transfer app, has challenged the directive in court.

The ban had affected millions of innocent customers “instead of
identifying the abusers and dealing with them on a case-by-case basis,” it
said.

The ruling is expected on Friday.

President Emmerson Mnangagwa has promised to revive Zimbabwe’s sickly
economy.

But many people say they are worse off now under his government than under
Robert Mugabe, whom he replaced in 2017.

Inflation reached nearly 300 percent in August, according to International
Monetary Fund (IMF) figures, stoking fears of a return to the hyperinflation
of 2009 that forced the country to ditch its own currency for the US dollar.