CAB introduces call center to help consumers
DHAKA, Oct 31, 2018 (BSS) – A ‘Consumer Complaint Center: Call Center’ has been launched to help the consumers across the country.
Consumer Association of Bangladesh (CAB) in association with Daffodil International University (DIU) and Directorate of National Consumer Rights Protection launched the center at a function at DIU auditorium in the city today.
Directorate of National Consumer Rights Protection’s Director General Md Shafiqul Islam Laskar addressed the function as the chief guest with CAB President Golam Rahman in the chair.
From now on, any consumer can find a solution by making a phone call to Consumer Complaint Center number 01977008071 and 01977008072. After receiving complaint, call center will solve complain with the help of Directorate of National Consumer Rights Protection within 15 days.
The call center will remain open every day from 8 am to 8 pm except Friday.
In the function, an online portal www.voktakantho.com was also inaugurated.
President of Editorial Board of the voktakantho.com, Syed Abul Maksud, the Editor of voktakantho.com Dr Mohammad Jahangir Hossen, Publisher of voktakantho.com Architect Mubasshar Hussein, Acting Vice Chancellor and Tresurer of DIU Hamidul Haque Khan, Dean of the DIU Engineering Faculty Professor Dr M. Shamsul Alam and CAB Secretary General Advocate Humaun Kabir addressed the function.